ITIL Managing across the lifecycle (MALC)

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ITIL® Managing across the Lifecycle (MALC)

The ITIL® Managing Across the Lifecycle (MALC) certification training tests and validates a professional’s knowledge of the key content topics of ITIL publication, such as management objectives, purposes and functions. This course helps in understanding the management aspects of the Service Lifecycle and thus, leads to ITIL Expert in IT Service Management.

This course is accredited by Axelos.

ITIL® Managing Across the Lifecycle certification training program includes high-quality e-learning content for online self-learning. It is the ideal course package for aspiring professionals who want to make their career in IT Service Management.

Key Features

  • a

    10 Hrs of High Quality e-Learning content

  • a

    10 Chapter-end Quizzes

  • a

    Highest Passrate

  • a

    Courseware Approved by APMG, CSME

  • a

    ITIL® MALC Exam Fee Included

  • a

    30 PDUs Offered

  • a

    2 ITIL Intermediate MALC Sample Test Papers

  • a

    Downloadable e-book Included

  • a

    Course Completion Certificate

Course Structure

Learning Unit 00 – Introduction to the Course 19:30
Learning Unit 01 – Key Concepts of the Service Lifecycle 70:49
Learning Unit 02 – Communication and Stakeholder Management 46:10
Learning Unit 03 – Integrating Service Management Processes Across the Service Lifecycle 151:45
Learning Unit 04 – Managing Services Across the Service Lifecycle 105:20
Learning Unit 05 – Governance and Organisation 67:02
Learning Unit 06 – Measurement 50:37
Learning Unit 07 – Implementing and Improving Service Management Capability 75:43
Learning Unit 08 – Summary and Directed Studies 6:29

Learning Objectives

At the end of training in ITIL® Managing Across the Lifecycle certification, you will be able to:

  • Describe the key concepts of the service lifecycle
  • Define strategies of Communication and Stakeholder Management
  • Explain the integrating service management processes across the service lifecycle
  • Identify the steps of managing services across the service lifecycle
  • Define the importance of Governance and Organization
  • Define Measurement
  • Identify how to implement and improve service management capability

Target Audience

The main target group for the ITIL® Managing Across the Lifecycle includes, but is not restricted to:

  • Chief Information Officers
  • Senior IT Managers
  • IT Managers
  • Supervisors
  • IT Professionals
  • IT Operations practitioners
  • IT Development practitioners
  • Individuals seeking the ITIL Expert in IT Service Management certificate

Exam Format

How do I get certified in ITIL® Managing Across the Lifecycle qualification?

FAQs

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Days

30, 180

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