ITIL Intermediate RCV


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ITIL® Intermediate RCV

ITIL® Intermediate Qualification: RCV Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream. It is one of the modules leading to the ITIL® Expert qualification in IT Service Management.

The purpose of this course and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL® Service Lifecycle core publications. The ITIL® Certificate in RCV is intended to enable candidates to apply RCV for successful planning, testing and implementation of new services meeting organizational and user requirements.

We offers ITIL® Intermediate RCV certification training that allows candidates to prepare for the ITIL® RCV exam in the comfort of their own place and/or in a Classroom learning environment.

Key Features

  • a

    14.5 Hrs of High Quality e-Learning content

  • a

    30 PDUs offered

  • a

    Highest Passrate

  • a

    Courseware Approved by APMG, CSME,TUV SUD

  • a

    ITIL® Intermediate RCV Exam Fee Included

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    10 Chapter-end Quizzes

  • a

    2 ITIL Intermediate RCV Sample Test Papers

  • a

    Downloadable E-book Included

  • a

    Course Completion Certificate

Course Structure

Learning Unit 00 – Introductory Lesson 42:44
Learning Unit 01 – Introduction to Release 27:03
Learning Unit 02 – Change Management 80:25
Learning Unit 03 – Service Asset and Configuration Management 49:27
Learning Unit 04 – Service Validation and Testing 42:12
Learning Unit 05 – Release and Deployment Management 92:58
Learning Unit 06 – Request Fulfillment 27:10
Learning Unit 07 – Change Evaluation 30:49
Learning Unit 08 – Knowledge Management 53:41
Learning Unit 09 – RCV Roles and Responsibilities 40:27
Learning Unit 10 – Technology and Implementation Considerations 62:15
Learning Unit 11 – Summary Exam preparation and directed studies 2:04

Learning Objectives

After completing this course, you should be able to:

  • Describe organizing for Release, Control, and Validation, including roles, responsibilities, activities, and functions to achieve operational excellence
  • Outline how to measure Release, Control, and Validation
  • Define technology and implementation considerations for Release, Control, and Validation
  • List challenges, Critical Success Factors, and risks in Release, Control, and Validation
  • Define terminology related to Release, Control, and Validation
  • Prepare to pass the Release, Control, and Validation certification examination

Target Audience

he target group of the ITIL® Intermediate Qualification: Release, Control and Validation Certificate includes, but is not restricted to:

  • Operational staff involved in change management, release and deployment management, service validation and testing, service asset and configuration management, request fulfillment, change evaluation and knowledge management, and who wish to enhance their role-based capabilities.
  • Individuals who have attained the ITIL® Foundation Certificate in IT Service Management and wish to advance to higher level ITIL® certifications.
  • Individuals seeking the ITIL® Expert Certificate in IT Service Management for which this qualification can be one of the prerequisite modules.
  • Individuals seeking progress toward the ITIL® Master Certificate in IT Service Management for which the ITIL® Expert is a prerequisite.

Exam Format

How do I get certified in ITIL® Intermediate RCV qualification?

30, 180


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