ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO)
The ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream, and one of
the modules that leads to the ITIL® Expert Certificate in IT Service Management.
The purpose of this training module and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL®
Service Lifecycle core publications. The ITIL® Certificate in Planning, Protection and Optimization is intended to enable candidates to apply PPO practices during the service management lifecycle and specifically in the following key ITIL® process and role areas:
- Capacity management
- Availability management
- IT service continuity management (ITSCM)
- Information security management
- Demand management
We bring ITIL® Intermediate PPO certification training that allows one to prepare for the ITIL® PPO exam in the comfort of their own place and/or in a Classroom learning environment.